Mark Hendrickson
Mark Hendrickson
/Mark Hendrickson’s Resume
Mark Hendrickson’s Resume
Mark Hendrickson’s Resume
Mark Hendrickson’s Resume

Mark Hendrickson’s Resume

Self-proclaimed improvement enthusiast who is constantly thinking of business ideas.

☎️ Contact information

Email 📧 Hello@MarkHendrickson.co

Twitter 🐦 @MarkHendrixon

Instagram 📷 @MarkHendrickson

LinkedIn 🔗 @MarkJHendrickson

👨🏻‍💼 Work experience

Business Process Engineer 2

🏦 Wells Fargo

📍 Minneapolis, MN

🗓️ May 2019 - August 2022

Ensure process models are of acceptable quality per BPMN 2.0 and Wells Fargo required practices.

Quality Engineer 2

🏭 SICK - Sensor Intelligence

📍 Savage, MN

🗓️ Nov 2016- May 2019

Responsible for providing quality control support for current product lines as well as new development projects.

Process Engineer

🏭 Trient Technologies - A Division of EIS

📍 Woodville, WI

🗓️ Nov 2014 - Feb 2016

In this role I focused on analyzing and improving manufacturing and business processes of a manufacturing company that was recently acquired by the parent company (EIS) of my previous employer, Fabrico.

Quality/Process/Safety Manager

🏭 Fabrico - A Division of EIS

📍 Mequon, WI

🗓️ Jan 2013 - Oct 2014

This broad role gave me invaluable industry experience and understanding of manufacturing operations by acting as a liaison between suppliers, customers, production, sales, and management.

🛠 Skills

📈 Process Improvement

LEAN / 6 Sigma

I've been getting LEAN/6S drilled into my head since roughly 2008, and using it in practice since 2013, so I have a solid grasp of these concepts.

Quality Management

Knowledgeable and experienced in all things quality related.

‣
Quality System (ISO 9001) Maintenance
  • Manage Quality System documentation
  • Internal ISO Audits
  • Safety/OSHA Tracking
‣
Customer Complaint Tracking
  • Root Cause Analysis
  • Corrective/Preventive Actions
  • 8D Analysis
  • Supplier Quality Management

ISO Auditing Standards

Well versed in various (some more than others) manufacturing ISO standards, including:

‣
ISO 9001:2008

📜 Certified Lead Auditor

‣
ISO 9001:2015
‣
ISO 13485
‣
TS 16949
‣
ISO 14001

💻 Technology

Software

‣
Workflow
‣
JIRA
‣
SharePoint Workflow
‣
Nintex
‣
Document Management
‣
SharePoint
‣
Confluence
‣
OpenText
‣
ERP
‣
SAP
‣
Sage MAS200
‣
Data Visualization/Analysis
‣
PowerBI
‣
Tableau
‣
Minitab
‣
SaaS

🎓 Education

B.S. Industrial Engineering and Management

North Dakota State University

2008-2012